Frequently Asked Questions

Straight answers about how we work, what we investigate, and how we protect your confidentiality.

About CIS

Who is Comprehensive Investigative Solutions?

Comprehensive Investigative Solutions (CIS) is a Fort Lauderdale private investigation agency. Our team brings more than 80 years of combined experience from the Broward Sheriff's Office, the FBI, and specialized tactical training. We handle corporate, domestic, and personal investigations with complete discretion.

Are your investigators licensed?

Yes. CIS operates as a licensed private investigation agency under Chapter 493 of the Florida Statutes, which governs private investigative services in Florida. Our investigators work under the agency's license and follow state licensing requirements and professional standards.

What areas do you serve?

We're based in Fort Lauderdale and work throughout South Florida, including Broward, Miami-Dade, and Palm Beach counties. Cases that need work elsewhere in Florida or out of state can be discussed during your consultation.

What kinds of clients do you work with?

We work with businesses of all sizes, attorneys and law firms, HR and compliance teams, insurance professionals, and private individuals. Corporate investigations are a core focus, but we take on domestic and personal matters with the same care.

Corporate Investigations

What corporate investigation services do you offer?

We investigate internal fraud, embezzlement, employee theft, workplace misconduct, compliance violations, and policy breaches. We also provide surveillance, undercover operations, background checks, and advanced interviewing to support business decisions.

Can you investigate an employee without them knowing?

Yes. Discretion is central to how we work. We plan every investigation to collect facts without alerting the subject, disrupting your operations, or exposing your company to unnecessary risk. All methods stay within Florida and federal law.

Do you work with attorneys and HR departments?

Yes. We regularly support attorneys, HR leaders, and compliance teams. We can coordinate with your legal counsel from the start so that findings are gathered, documented, and reported in a way that supports your next steps.

How do undercover operations work?

A trained investigator is placed into your workplace in a role that fits naturally, such as a new hire or contractor. They observe and document activity from the inside, which is often the most effective way to uncover theft, drug activity, or misconduct that management can't see.

Domestic & Personal Investigations

Do you handle infidelity investigations?

Yes. We handle infidelity cases with compassion and complete confidentiality. Through lawful surveillance and research, we gather clear, documented facts so you can make decisions based on evidence instead of uncertainty.

Can you help with child custody matters?

Yes. We can document conduct, living conditions, and other factors relevant to custody disputes. We often work alongside family law attorneys so evidence is gathered properly for use in proceedings.

Can you find a person or run a background check?

Yes. We locate missing persons, witnesses, and individuals who are hard to find, and we conduct background checks for personal, business, and legal purposes using lawful databases and investigative research.

Working With Us

How do I get started?

Call us at 954-650-5440 or send a message through our secure contact form. We'll schedule a free, confidential consultation to understand your situation and recommend the right approach.

Is the first consultation free?

Yes. Your initial consultation is free and confidential. There's no obligation to move forward.

How much does a private investigation cost?

Cost depends on the type of case, the methods required, the number of investigators, and how long the investigation runs. After your consultation, we'll provide a clear plan and estimate before any work begins.

How long does an investigation take?

Some matters, such as a background check, can be completed in a few days. Surveillance and corporate cases can run from several days to several weeks. We'll give you a realistic timeline up front and keep you updated throughout.

What will I receive at the end of the investigation?

You'll receive a detailed written report of our findings. Depending on the case, this can include photographs, video, timelines, and interview summaries, organized so you, your attorney, or your leadership team can act on it.

Are you available after hours?

Yes. Investigations don't keep business hours, and neither do we. Our team is available 24/7 to take your call.

Confidentiality & Legal

Will my information be kept confidential?

Absolutely. Confidentiality is the foundation of our work. Your identity, your case details, and our findings are shared only with you or those you authorize, except where disclosure is required by law. See our Privacy Policy for details.

Can your findings be used in court?

Our investigations are conducted lawfully and documented thoroughly so findings can support legal proceedings. When needed, our investigators can testify about their work. Whether specific evidence is admissible is ultimately decided by the court, so we recommend coordinating with your attorney.

Are there things a private investigator can't legally do?

Yes. Private investigators in Florida cannot wiretap phones, record private conversations without the consent of all parties, access private accounts or records without authorization, trespass, or place a GPS tracker on a vehicle without the owner's consent. CIS operates strictly within the law, which protects you and the integrity of your case.

Still Have Questions?

Speak with an investigator directly. Every consultation is free and strictly confidential.

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